Regional Service Manager, Germany

Picosun is now searching a Regional Service Manager to be responsible for customer support in Central Europe, mainly in German speaking countries. You will be located in a newly established Picosun office in Germany, and you will be working closely with Picosun European sales, application and services teams located at Picosun HQ Finland.

Main Duties

  • ­Responsibility for customer support in Central Europe, focus on semiconductor customers
  • Manage existing customers and build new customer base together with Picosun sales, application and service teams and service subcontractors
  • Developing and maintaining lasting relationships with the customers and other partners.
  • Providing responses to customer technical enquiries
  • Participating in hands-on selling, in support including repair and servicing the equipment and training customers

Desired Skills and Experience

  • ­Degree in engineering (e.g. in Electronics, Chemistry or Physics) is preferred
  • Experience in customer service with a strong focus on customer satisfaction
  • Experience in semiconductor processes and equipment
  • Field service and maintenance experience
  • Familiar with the front end semiconductor industry in Central Europe
  • Problem solving
  • Willingness to travel
  • Good communications and interpersonal skills
  • Hands on experience in automation and vacuum systems is a plus

Please send your application and CV to info@picosun.com. For heading/subject please write Service Manager – Germany.

For additional information, you may contact Teemu Törmänen, teemu.tormanen@picosun.com, +358 40 577 9973.